This chapter provides an overview of Questionmark. It contains the following sections:
Using assessment results to make fair decisions
Questionmark software can be used to assess a participant's knowledge, skills, and attitudes as well as allocate a score. This score should be considered one piece of evidence about a participant's knowledge, skill, and/or attitude. When using this score or Questionmark data to make decisions about a participant, such as whether to hire, promote, fire, or certify the participant, you and your organization are responsible for the quality and validation of assessments. You should review and evaluate the participant's score along with other evidence to ensure the appropriate decision has been made. It's important to enter, maintain, and check assessment material correctly, validate assessments, and check scores and reports. See our blog, Questionmark white papers, and assessment industry good practice guidance for advice on creating fair, valid, reliable, and defensible assessments.