For more information about Questionmark's dedication to accessibility, see Accessibility statement for Questionmark.
Questionmark (powered by Learnosity)
Accessibility Conformance Report
WCAG Edition
(Based on VPAT® Version 2.5Rev)
Name of product/version:
Questionmark OnPremise, OnDemand, and OnDemand for Government
Report Date:
24 April 2026
Product description:
Questionmark (powered by Learnosity) is a SaaS-based enterprise assessment platform that enables organizations to create, deliver, and manage secure exams and tests to measure knowledge, skills, and compliance.
Contact information:
Notes:
- Where content is entered, or user-generated, the criteria may not apply.
- This version of the VPAT is a revised version of the 2.4VPAT for Questionmark OnPremise, OnDemand, and OnDemand for Government. It does not include Questionmark New Updated User Experience Platform, which will have an updated report by the end of 2026.
- The previous version of the report can be found here: Questionmark VPAT 2021
Evaluation methods used: Testing is based on general product knowledge
Applicable standards/guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
| Standard/Guideline | Included in report |
|---|---|
|
Web Content Accessibility Guidelines 2.0 Note: WCAG 2.0 is also designed to demonstrate compliance with section 508. |
Level A (Yes) Level AA (Yes) Level AAA (Yes) |
| Web Content Accessibility Guidelines 2.1 |
Level A (Yes) Level AA (Yes) Level AAA (Yes) |
| Web Content Accessibility Guidelines 2.2 |
Level A (No) Level AA ( No) Level AAA (No) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.
WCAG 2.x report
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Notes:
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.1.1 Non-text Content (Level A) | Partially supports | Not supported in 'Taking Assessment' and 'Reports' screens, but supported in others. Some images are missing HTML 'ALT' tags. |
| 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 1.2.2 Captions (Prerecorded) (Level A) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 1.3.1 Info and Relationships (Level A) | Partially supports | Not supported in 'User Profile Edit' and 'Assessments' screens, but supported in others. Semantic markup is missing for some elements in HTML markup. |
| 1.3.2 Meaningful Sequence (Level A) | Supports | |
| 1.3.3 Sensory Characteristics (Level A) | Supports | |
| 1.4.1 Use of Color (Level A) | Supports | |
| 1.4.2 Audio Control (Level A) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 2.1.1 Keyboard (Level A) | Supports | |
| 2.1.2 No Keyboard Trap (Level A) | Supports | |
| 2.1.4 Character Key Shortcuts (Level A) | Not applicable | None of the features have or depend on keyboard shortcuts. |
| 2.2.1 Timing Adjustable (Level A) | Supports | |
| 2.2.2 Pause, Stop, Hide (Level A) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 2.3.1 Three Flashes or Below Threshold (Level A) | Supports | |
| 2.4.1 Bypass Blocks (Level A) | Supports | None of the features have or depend on repeatable content that requires the need to bypass blocks of content. |
| 2.4.2 Page Titled (Level A) | Supports | |
| 2.4.3 Focus Order (Level A) | Supports | |
| 2.4.4 Link Purpose (In Context) (Level A) | Supports | |
| 2.5.1 Pointer Gestures (Level A 2.1 and 2.2) | Not applicable | None of the features have or depend on multipoint or path-based gestures for operation. |
| 2.5.2. Pointer Cancellation (Level A 2.1 and 2.2) | Supports | |
| 2.5.3. Label in Name (Level A 2.1 and 2.2) | Supports | |
| 2.5.4. Motion Actuation (Level A 2.1 and 2.2) | Not applicable | None of the features have or depend on device motion or user motion. |
| 3.1.1 Language of Page (Level A) | Partially supports | Not supported in ‘Reports’ screen, but supported in others. 'Lang' attribute is missing in HTML markup. |
| 3.2.1 On Focus (Level A) | Supports | |
| 3.2.2 On Input (Level A) | Supports | |
| 3.2.6 Consistent Help (Level A 2.2 only) | Partially supports | Help mechanisms are not provided on all product pages in the same order relative to other page content |
| 3.3.1 Error Identification (Level A) | Supports | |
| 3.3.2 Labels or Instructions (Level A) | Partially supports | Not supported in 'Assessments' and 'Reports' screen, but supported in others. Some interactive elements are missing with labels/cues and instructions. |
| 3.3.7 Redundant Entry (Level A 2.2 only) | Supports | |
| 4.1.1 Parsing (Level A) | Supports | |
| 4.1.2 Name, Role, Value (Level A) | Partially supports | Not supported in 'Taking Assessment' screen, but supported in others. Form labels are missing for some HTML elements. |
Table 2: Success Criteria, Level AA
Notes:
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.4. Captions (Live) (Level AA) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 1.2.5. Audio Description (Prerecorded) (Level AA) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 1.3.4. Orientation ((Level AA 2.1 and 2.2) | Not applicable | None of the features have or depend on a particular display orientation. |
| 1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2) | Supports | |
| 1.4.3. Contrast (Minimum) (Level AA) | Partially supports | Not supported in 'User Profile’ and ‘Assessment' screens, but supported in others. Text and images of text have a contrast ratio of less than 4.5:1. |
| 1.4.4. Resize text (Level AA) | Supports | |
| 1.4.5. Images of Text (Level AA) | Supports | |
| 1.4.10. Reflow (Level AA 2.1 and 2.2) | Supports | |
| 1.4.11. Non-text Contrast (Level AA 2.1 and 2.2) | Supports | |
| 1.4.12. Text Spacing (Level AA 2.1 and 2.2) | Partially supports |
|
| 1.4.13. Content on Hover or Focus (Level AA 2.1 and 2.2) | Supports | |
| 2.4.5. Multiple Ways (Level AA) | Supports | |
| 2.4.6. Headings and Labels (Level AA) | Supports | |
| 2.4.7. Focus Visible (Level AA) | Partially supports | Not supported in 'Taking Assessment' screen, but supported in others. Clicking tabs on keyboard, does not clearly indicate focus on the page. |
| 2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only) | Partially supports | The criteria were not tested on all product pages |
| 2.5.7 Dragging Movements (Level AA 2.2 only) | Partially supports | Please note that authors are responsible for ensuring that any content they create complies with the relevant accessibility criteria |
| 2.5.8 Target Size (Minimum) (Level AA 2.2 only) | Partially supports | The criteria were not tested on all product pages |
| 3.1.2. Language of Parts (Level AA) | Not applicable | None of the features allow only partial section of the page to have a different language than the container page. Entire page and its content will support a single language at any point of time. |
| 3.2.3. Consistent Navigation (Level AA) | Supports | |
| 3.2.4. Consistent Identification (Level AA) | Supports | |
| 3.3.3. Error Suggestion (Level AA) | Supports | |
| 3.3.4. Error Prevention (Legal, Financial, Data) (Level AA) | Supports | |
| 3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only) | Partially supports | The criteria were not tested on all product pages |
| 4.1.3. Status Messages (Level AA 2.1 and 2.2) | Supports |
Table 3: Success Criteria, Level AAA
Notes:
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.6. Sign Language (Prerecorded) (Level AAA) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.2.7. Extended Audio Description (Prerecorded) (Level AAA) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.2.8. Media Alternative (Prerecorded) (Level AAA) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.2.9. Audio-only (Live) (Level AAA) | Not applicable | None of the features have live video and audio. |
| 1.3.6 Identify Purpose (Level AAA 2.1 and 2.2) | Does not support | Not supported in 'Login’, ‘User Profile’, ‘Assessment’, and Reports' screens. Does not allow indicating programmatically the purpose of icons, regions and user interface components. |
| 1.4.6. Contrast (Enhanced) (Level AAA) | Partially supports | Not supported in 'My Assessment' screen, but supported in others. Large-scale text contrast ratio is less than 4.5:1. |
| 1.4.7. Low or No Background Audio (Level AAA) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 1.4.8. Visual Presentation (Level AAA) | Supports | |
| 1.4.9. Images of Text (No Exception) (Level AAA) | Supports | |
| 2.1.3. Keyboard (No Exception) (Level AAA) | Supports | |
| 2.2.3. No Timing (Level AAA) | Supports | |
| 2.2.4. Interruptions (Level AAA) | Supports | |
| 2.2.5. Re-authenticating (Level AAA) | Supports | |
| 2.2.6 Timeouts (Level AAA 2.1 and 2.2) | Supports | |
| 2.3.2. Three Flashes (Level AAA) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 2.3.3. Animation from Interactions (Level AAA 2.1 and 2.2) | Supports | Please note that authors are responsible for ensuring that any video or audio content they create complies with the relevant accessibility criteria |
| 2.4.8. Location (Level AAA) | Supports | |
| 2.4.9. Link Purpose (Link Only) (Level AAA) | Partially supports | Not supported in 'My Assessment' screen, but supported in others. Some icons and their text are not included in the same link. |
| 2.4.10. Section Headings (Level AAA) | Supports | |
| 2.4.12 Focus Not Obscured (Enhanced) (Level AAA 2.2 only) | Not Evaluated | |
| 2.4.13 Focus Appearance (Level AAA 2.2 only) | Not Evaluated | |
| 2.5.5. Target Size (Level AAA 2.1 and 2.2) | Supports | |
| 2.5.6. Concurrent Input Mechanisms (Level AAA 2.1 and 2.2) | Supports | |
| 3.1.3. Unusual Words (Level AAA) | Supports | |
| 3.1.4. Abbreviations (Level AAA) |
Not applicable |
None of the features have abbreviated words. |
| 3.1.5. Reading Level (Level AAA) | Supports | |
| 3.1.6. Pronunciation (Level AAA) | Supports | |
| 3.2.5. Change on Request (Level AAA) | Supports | |
| 3.3.5. Help (Level AAA) | Does not support | Not supported in 'Login’, ‘User Profile’, ‘Assessment’ and Reports' screens. Context sensitive help is missing for all the components. |
| 3.3.6. Error Prevention (All) (Level AAA) | Supports | |
| 3.3.9 Accessible Authentication (Enhanced) (Level AAA 2.2 only) | Not Evaluated |
Legal disclaimer: This document seeks to describe Questionmark's ability to support the applicable standards, subject to our interpretation of those standards and the comments in this document. This document represents the current, good faith view of Questionmark regarding information about the in-scope Questionmark products as of the date printed on the front page of this document. It is provided "AS IS" for information purposes only and is subject to change without notice.
The contents of this document do not constitute either legal advice, representation, warranty or guarantee regarding the ability to comply with applicable accessibility requirements. Such a determination is the sole responsibility of the customer and its users. Questionmark cannot guarantee this document or any of the in-scope products are free from accessibility defects. This document shall not be construed to be included in any contract, either expressly or impliedly, in whole or in part.
Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI).